Candidates

The Demand for Soft Skills is Growing, Here’s Why

The workplace is transforming as employers’ attitudes toward work and the criteria for suitable talent have shifted. “Hard” technical skills once took center stage, and employers now realize the increasing importance of “soft skills.” Those intangible qualities that define how you work and interact are the new currency of the workplace. 

The World Economic Forum’s Future of Jobs 2023 report reveals that soft skills are just as essential as hard skills because success in the workplace often requires more than the technical ability to do the job. Soft skills can make a significant difference, “The socio-emotional attitudes which businesses consider to be growing in importance most quickly are curiosity and lifelong learning; resilience, flexibility and agility; and motivation and self-awareness—evidence that businesses emphasize the importance of resilient and reflective workers embracing a culture of lifelong learning as the lifecycle of their skills decreases,” the report’s findings state.

 

The Beauty of Soft Skills

As businesses adapt to emerging technologies, the demand for soft skills becomes more pronounced as they enable companies to navigate change. 

What sets soft skills apart is their high transferability across industries. Whether contemplating a career pivot, aiming for rapid career progression, or even considering entrepreneurship, soft skills are your liquid assets. Their adaptability aligns seamlessly with evolving employer perspectives, making them and you a valuable asset in any professional setting.

 

Studies by Harvard University, the Carnegie Foundation, and the Stanford Research Center affirm that 85% of job success stems from proficient soft and interpersonal skills. In comparison, a mere 15% is attributed to technical skills and knowledge (hard skills).

 

Current In-Demand Soft Skills 

Online learning platform Springboard for Business recently released its 2024 State of the Workforce Skills Gap report, which surveyed more than 1,0000 corporate professionals working at large companies, revealing the most sought-after soft skills in the current job market. Strategic thinking is at the top of the list, with 57% of leaders expressing the need for professionals with this skill. As businesses navigate an economy in a changing environment of flux, critical thinking becomes indispensable to stay competitive.

 

Additionally, problem-solving (49%) and verbal and written communication skills (46%) are crucial to keeping pace with the evolving professional landscape—emotional intelligence and interpersonal relationships round out the list of essential soft skills, also known as durable or non-perishable skills, the report said.

 

The Importance of Soft Skills for Employees

With 79% of leaders acknowledging the limited longevity of technical skills to five years or less, the emphasis on soft skills has intensified as artificial intelligence reshapes industries. Unlike technical skills, soft skills cannot be outsourced to AI and are universally applicable at every level and function.

 

Displaying Your Soft Skills

In a competitive job market where employers sift through numerous resumes, showcasing your soft skills is a strategic move. Using explicit language such as “facilitated,” “presented,” “negotiated,” and “implemented” can help ensure that your soft skills stand out on paper. Be explicit and mention soft skills by name to avoid them getting lost on the page.

During interviews, soft skills become a powerful differentiator. Outline unique competencies through examples from previous work experiences, demonstrating critical thinking, problem-solving, and communication skills.

 

How to Actively Develop and Enhance Your Soft Skills

Personal development should be ongoing. Employees can hone their soft skills in practical situations by engaging in soft skill training initiatives. They can gain insights from each other’s experiences through immersive courses, simulations, and peer learning opportunities. Adopting an immersive approach can inspire employees to engage actively in personal and professional development.

Some courses that can help improve soft skills include:

Here are some ways companies can adapt their hiring processes to evaluate and prioritize soft skills:

  • Utilize behavioral interviews, employing questions that delve into a candidate’s real-life experiences and their application of skills across various contexts.
  • Employ skills assessments or pre-employment tests to evaluate both technical and soft skills.
  • Revise job descriptions to emphasize the importance of soft skills and talent.
  • Integrate psychometric testing into the evaluation process.
  • Provide skill development programs for candidates.
  • Cultivate a culture of continuous learning within the organization.

The Corporate Impact of Soft Skills

Mastering soft skills benefits not just individuals; it elevates teams and entire organizations. Strong, soft-skill employees become catalysts for innovation, efficiency, and growth. There’s a clear correlation between soft skills proficiency and professional success in a business landscape that continually evolves. As the demand for these skills persists, they remain valuable for job seekers and corporations.

Strategies to Future-Proof Your Career in 2024: A Comprehensive Guide

As we enter 2024, the professional landscape is evolving at an unprecedented pace, driven by technological advancements, shifting market demands, and the ongoing global transformation. It’s crucial to prepare and future-proof your career proactively. In this blog post, we’ll explore strategic steps to ensure your professional trajectory aligns with the demands of the ever-evolving job market.

 

Embrace Lifelong Learning

The rapid pace of technological innovation demands a commitment to continuous learning. Stay updated on industry trends, acquire new skills, and consider pursuing relevant certifications. Online learning platforms, workshops, and professional development courses are excellent resources to enhance your knowledge base.

 

Cultivate Soft Skills

While technical skills are essential, employers increasingly value soft skills such as communication, adaptability, and problem-solving. Focus on improving your interpersonal skills, emotional intelligence, and collaboration ability in diverse teams. These qualities will set you apart in a competitive job market.

 

Networking and Relationship Building

Building and maintaining a robust professional network is invaluable. Attend industry conferences, join online forums, and participate in networking events. Strengthening your connections can open new opportunities, insights, and collaborations.

 

Adopt a Growth Mindset

Embrace challenges as opportunities for growth. A mindset that values learning from setbacks and seeking improvement will make you a resilient and adaptable professional. Employers value individuals who can navigate uncertainty with a positive and proactive attitude.

 

Stay Tech-Savvy

Technology continues to reshape industries across the board. Stay informed about emerging technologies relevant to your field and adapt your skill set accordingly. Familiarize yourself with automation, artificial intelligence, and other disruptive technologies shaping the future of work.

 

Focus on Career Branding

Build a solid online presence through platforms like LinkedIn. Showcase your achievements, skills, and professional journey. A well-crafted personal brand can attract attention from recruiters and employers, opening up new career opportunities.

 

Diversify Your Skill Set

In a rapidly changing job market, diverse skill sets make you a more versatile and attractive candidate. Identify complementary skills that can enhance your primary expertise. This can include learning a new programming language, gaining project management skills, or delving into data analytics.

 

Prioritize Mental and Physical Well-Being

A healthy mind and body contribute significantly to professional success. Prioritize self-care, manage stress effectively, and maintain a work-life balance. A healthy and resilient individual is better equipped to navigate the challenges of a demanding career.

 

Monitor Industry Trends

Regularly research and stay informed about trends shaping your industry. Anticipating changes lets you position yourself strategically, ensuring your skills and knowledge remain relevant.

 

As we venture into 2024, the key to a successful career can lie in adaptability, continuous learning, and a proactive approach. Embrace change, invest in your skills, and stay ahead of the curve to thrive in the evolving professional landscape by working with a recruiter like Innova People to help you land your dream job.

 

The Epic Dilemma: Navigating Talent Challenges in the Health IT Landscape

In the intricate world of Electronic Health Records (EHR), Epic stands as a towering giant, employing approximately 13,000 individuals. Given the crucial role of IT in healthcare, one might expect fierce competition for talent among health systems, but a closer look reveals a different story. Hospital CIOs have disclosed a unique challenge — Epic’s airtight non-compete agreements that discourage employees from transitioning to client health systems.

 

The Non-compete Conundrum

According to Don Reichert, Vice President of Information Services at ProHealth Care in Wisconsin told Becker’s, departing Epic employees face non-compete agreements ranging from six months to two years. This obstacle is a significant deterrent, dissuading individuals from considering opportunities with hospital systems.

 

Epic Veterans Find a Detour

Epic veterans, seeking alternatives to direct employment with health systems, often become consultants. Health systems contract these experienced professionals temporarily to address specific needs or projects. Children’s Nebraska, for example, leverages Epic contractors to propel projects forward or manage maintenance backlogs, emphasizing their deep understanding of Epic’s modules.

 

Rather than competing directly with Epic for talent, health systems find themselves vying with each other for Epic-experienced professionals. The uniqueness of this competition lies in the fact that it is not on an equal playing field. Dayton Children’s CIO J.D. Whitlock highlights a growing trend where health systems in high-cost areas lure remote talent from lower-cost regions, driven by CMS’ wage index system.

 

The Wage Index Quandary

CMS’ wage index system, which ties Medicare reimbursements to regional pay levels, contributes to the disparity. While this benefits Epic-certified analysts in high-cost-of-living areas, it poses challenges for health systems in rural regions struggling with staffing and financial constraints.

 

The Talent Tug-of-War

Health systems in areas with higher living costs attract talent from regions with lower costs by offering competitive salaries, sign-on bonuses, and enhanced benefits. For instance, Aultman Health Foundation in Ohio has witnessed employees leaving for remote positions with fellow Oracle Health EHR customers, enticed by better financial incentives.

 

Geography and Culture Factors

Geography and corporate culture also play pivotal roles. Epic and Oracle Health, headquartered in southern Wisconsin and Kansas City, respectively, have predominantly on-site employees. The reluctance to uproot their lives for distant health systems, combined with differences in organizational culture, contributes to the one-sided nature of talent movement.

The intricate dance of talent in the health IT landscape reflects a delicate balance of non-compete agreements, wage disparities, and corporate cultures. As health systems navigate these challenges, they must find innovative solutions to attract and retain skilled professionals, ensuring the seamless integration of EHR systems to improve patient care and overall healthcare advancement.

 

 

September Jobs Report: Strong Hiring Defies Economic Challenges

In a surprising turn of events, job growth in September exceeded expectations, signaling the resilience of the U.S. economy in the face of rising interest rates. According to the most recent employment report from the U.S. Bureau of Labor Statistics, payroll employment surged by 336,000 during the month, surpassing the Dow Jones consensus estimate of 170,000 and exceeding the previous month’s figures by over 100,000. Simultaneously, the unemployment rate held steady at 3.8 percent, in contrast to the projected 3.7%.

 

This payroll increase marked the most robust monthly performance since January. However, wage growth proved to be more modest than anticipated, with average hourly earnings rising by 0.2% for the month and 4.2% year-on-year, falling slightly short of estimates of 0.3% and 4.3%, respectively.

 

Regarding industry sectors, leisure and hospitality led the charge by adding 96,000 new jobs. Other notable gainers included the government sector (73,000 jobs), healthcare (41,000 jobs), and professional, scientific, and technical services (29,000 jobs). Conversely, motion picture and sound recording positions decreased by 5,000, reflecting a 45,000-job decline since May due to labor disputes in Hollywood.

 

The service-related industries played a significant role in the overall job growth, contributing 234,000 jobs, while goods-producing industries added 29,000 jobs. Average hourly earnings within the leisure and hospitality sector remained unchanged for the month but showed a robust increase of 4.7% compared to the previous year.

 

The private sector outperformed earlier predictions, with an impressive gain of 263,000 jobs, far exceeding the earlier estimate of just 89,000.

 

The September employment report underscores the positive momentum in the United States job market, with notable growth in the leisure, hospitality, government, and healthcare sectors. This resilience in employment numbers is particularly noteworthy in light of ongoing economic challenges. Although slightly below expectations, wage growth continues to exhibit positive trends in average hourly earnings.

10 Steps to Hiring the Best Candidate for Your Team

Hiring the best candidate for your team is crucial for the success and growth of your organization. The process of finding the right fit can be challenging, but with a well-structured strategy, you can significantly increase your chances of making a successful hire.

1. Define the Job Role Clearly

The first step in the hiring process is creating a clear, candidate-focused job description. Outline the responsibilities, qualifications, and expectations for the role. Be specific about the skills and experience required, as well as the cultural fit and values that are important for your organization.

 

2. Use a Recruiting Firm

Don’t limit your search to a single job board or your internal recruiting team. Use multiple sourcing channels, including recruiting firms specializing in the roles. Our AI platform sources highly qualified, diverse talent faster and more accurately because of our vast experience and deep tech stack. Partnering with a firm like INNOVA People allows you to cast a wider net and reach a diverse pool of candidates.

3. Screen Resumes and Applications

If using a recruiting firm, we only bring you the most qualified candidates, so you don’t have to screen countless resumes. Review resumes and applications carefully to identify candidates who meet the basic qualifications outlined in your job description. Look for relevant experience, skills, and a demonstrated interest in the position.

 

4. Assess Cultural Fit

During the interview process, assessing cultural fit is as important as evaluating skills and experience. Consider the values, beliefs, and work ethic that are important to your organization, and ask questions that help you gauge whether the candidate aligns with your company culture.

 

5. Test Technical Skills

For roles that require specific technical skills, consider using skills assessments or practical tests to evaluate a candidate’s proficiency. This step can help you identify candidates with the hands-on experience needed for the job.

 

6. Check References

Contact the candidate’s references to gather insights about their past performance, work ethic, and interpersonal skills. This step can help you verify the candidate’s information and better understand their potential fit within your organization.

7. Evaluate Soft Skills

Soft skills like communication, teamwork, and problem-solving are often just as essential as technical skills. Pay attention to how candidates interact during interviews and their ability to adapt to different situations.

8. Consider Diversity and Inclusion

Diversity and inclusion are essential for building a solid and innovative team. Make a conscious effort to consider candidates from diverse backgrounds and create an inclusive hiring process that minimizes bias.

9. Make a Data-Driven Decision

Compile all the information you’ve gathered about each candidate and make a data-driven decision. Consider the candidate’s qualifications, interview performance, cultural fit, and feedback from references and assessments.

10. Let INNOVA People do all the heavy lifting

We also consider the seniority of the position and candidates’ skills that aren’t evident from their CVs. As a people-first company, we know how to connect to candidates, screen them, and only present top talent.

 

11. Onboarding and Support

Find hiring tools that meet your needs; once you’ve successfully found and placed talent within your organization, the recruitment process isn’t quite finished. An effective onboarding strategy and ongoing support can improve employee retention and reduce the costs of needing to hire again in the future.

 

Hiring the best candidate is a critical task requiring careful planning and a systematic approach. Don’t be afraid to hire a recruiting firm specializing in the role you’re trying to fill. Remember that the hiring process is not just about finding someone with the right skills; it’s about finding the right fit for your team and your organization’s long-term success.

 

 

Resume Red Flags

When reviewing resumes, it’s essential to look for red flags that could indicate issues with a candidate’s qualifications, experience, or fit for the role.

Here are some typical resume red flags to watch out for:

  1. Unexplained Employment Gaps: Frequent or unexplained gaps in a candidate’s employment history might raise questions about their consistency or reliability.
  2. Frequent Job Changes: While job changes are expected, excessive short-term positions could indicate a lack of commitment or difficulty working within teams or organizations.
  3. Lack of Relevant Experience: If a candidate’s experience doesn’t align with the job requirements or is heavily skewed towards unrelated roles, they might not be well-suited for the position.
  4. Inconsistent Dates: Mismatched dates for education, employment, or other sections could indicate inaccuracies or potential dishonesty.
  5. Overemphasis on Soft Skills: While soft skills are important, an overly vague or excessive focus on them might be an attempt to compensate for a lack of relevant technical or job-specific skills.
  6. Exaggerated Responsibilities and Achievements: If a candidate’s accomplishments seem too grandiose or lack context, they could stretch the truth or inflate their contributions.
  7. Lack of Quantifiable Achievements: Vague statements without specific accomplishments or quantifiable results can indicate a lack of impact in previous roles.
  8. Mismatched Job Titles: If a candidate’s job titles don’t align with their level of responsibility or the roles they are applying for, it could be an attempt to appear more qualified.
  9. Unprofessional Email Address: A non-professional or inappropriate email address might indicate a lack of attention to detail or professionalism.
  10. Spelling and Grammar Errors: Multiple errors in spelling and grammar can indicate a lack of attention to detail and communication skills.
  11. Incomplete Information: Missing information or incomplete sections on the resume could suggest laziness or a lack of thoroughness.
  12. Unrelated Hobbies and Interests: While personal interests can provide insight into a candidate’s personality, including irrelevant or controversial hobbies might distract from their professional qualifications.
  13. Lack of Customization: A generic resume not tailored to the specific job or company might indicate a lack of genuine interest or effort that could translate to job performance.
  14. Suspicious References: Listing references that seem too familiar or overly enthusiastic might indicate a lack of objectivity or honesty.
  15. Excessive Personal Information: Personal information such as age, marital status, or a photo isn’t relevant to job qualifications and could lead to biases in the hiring process.
  16. Technology Resumes that List Every Code Language Under the Sun: Software Engineers that display so many technologies that they are supposedly skilled at is a huge red flag. Software Engineers who are truly skilled in a certain tech stack display their tech chops in that tech stack. They don’t need to list every single technology they may have been exposed to in their educational and professional career.
  17. Job Description Resumes: Resumes that just list the job title and then proceed to rattle off the job description of the role that the professional had held can be a yellow flag when looking to hire this person. Resumes should not only be a place where experience, education, and skills are displayed, but most importantly, it is where candidates should list accomplishments. If these are missing, you will want to explore whether they can articulate what they are proud of or what they feel are accomplishments in their past experience.

 

Sometimes, there might be reasonable explanations for certain discrepancies or issues. If you notice any red flags, consider addressing them during the interview to understand the candidate’s background and qualifications better. Our recruiters can screen for these red flags using our technology, so you’re not wasting time sifting through countless resumes. We only bring you the most qualified candidates to fit your needs.